Symantec Messaging Gateway logs let you monitor events for your Scanners, the Control Center, Directory Data Service, and Spam Quarantine.
Table: Scanner log types describes the log types that are available for Scanners.
Table: Scanner log types
Scanner log type
Records the status about downloading antispam rules and uploading statistics.
Records the status about message filtering.
Records the status of the Brightmail Engine.
Records the status about Java LiveUpdate virus definition downloads. This log is the primary log file that you should use for troubleshooting LiveUpdate issues.
An auxiliary log file to the JLU Controller log file that records the status about Java LiveUpdate virus definition downloads. Use this log file only when the JLU Controller log file does not contain enough information for troubleshooting an issue.
Records the status about sending and receiving email.
Records the status about Content Filtering.
Table: Control Center log types - Console describes the log types that are available for the Control Center console.
Table: Control Center log types - Console
Console log file
Records the status about Control Center interactions.
catalina<date>.log and catalina.out
Records the status from the Tomcat Web server. The Control Center runs inside the Tomcat server. These files contain the messages that are generated from the Tomcat Server and also the applications that run within Tomcat.
Table: Control Center log types - Database describes the log types that are available for the Control Center database.
Table: Control Center log types - Database
Database log file
error.log and error.log.#.gz
Records any errors that occur while the Control Center accesses the MySQL database.
slow-queries.log and slow-queries.log.#.gz
Records the slow MySQL queries.
Table: Control Center log types - Events describes the log type that is available for the Control Center events.
Table: Control Center log types - Events
Event log file
Records all changes made in the Control Center for the date that is indicated in the log file name.
Table: Quarantine log describes the log that is available for Spam Quarantine.
Table: Quarantine log
Records the To address, From address, and Subject of each message that is released from Spam Quarantine. It also records the user who released each message and a timestamp.
Table: Directory data service log describes the log that is available for directory data service.
Table: Directory data service log
Directory Data Service
Records the status about directory data service.
See About logs.
See Viewing log files.