Creating and configuring reports
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Creating and configuring reports


Article ID: 179048


Updated On:


Messaging Gateway




You can create and configure a report from the available report types. Then you can customize the report configuration to filter the data to include in the report. For example, you can specify time ranges and message flow direction. You must have at least full administration rights or rights to view or modify reports to create reports.

See Report types.

Before you create a report, ensure that you configure Symantec Messaging Gateway to track the appropriate data for the report.

See Selecting the data to track for reports.

After you create the report, you can save it or run it.

See Saving favorite reports.

See Running reports on demand.

See Generated reports layout and data.

To create and configure reports

  1. In the Control Center, click Reports > View > Create a Report.

  2. In the Report type drop-down list, select a report category.

  3. In a drop-down list beside Report type, select a specific report.

    This step does not apply to the Executive Summary report.

    If you participate in the Symantec Probe Network, and want to see a Top Probe Accounts report, select Invalid Recipients > Top Probe Accounts.

    For the Spam and Unwanted Mail Report type, you can also select a Spam disposition if you select any of the following values: Top Sender Domains, Top Senders, Top Sender Helo Domains, Top Sender IP Connections, Top Recipient Domains, Top Recipients, Specific Senders orSpecific recipients.

  4. If applicable, for the reports that filter on specific elements, click the drop-down menu to select the criteria.

    For certain reports, you can filter by Sender name. You can use the null sender address <> to filter for messages that do not contain Sender names.

  5. If applicable, in the Direction drop-down list, select the message directions to include in the report.

  6. In the Time range drop-down list, do one of the following:

    Select a preset range.

    Select one of the following:

    • Past Hour

    • Past 24 hours

    • Past 7 days

    • Past 30 days

    Specify a custom time range.

    Do all of the following:

    • Click Customize.

    • Click in the Start Date field, then click the pop-up calendar and select the start date.

    • Click in the End Date field, then click the pop-up calendar and select the end date.

    You must enable JavaScript in your browser to use the pop-up calendar.

  7. In the Group By drop-down list, select one of the following:

    • Hour

    • Day

    • Week

    • Month

  8. Select one or more of the following:

    • Graph

    • Table

    See Generated reports layout and data.

  9. For the reports that rank results, in the Entries box, type the maximum number for each time range that is specified in the Group by drop-down list.

  10. Select the columns that you want to display in the report table.

    This option is only available for certain reports.