OWB 2.1.1 ETC and Actual Hours Not Showing on Resource Summary

Article Id: 17900

Status: Published

Updated On: 14-02-2018 08:16

Legacy Id: TEC614117

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

Description:

When configuring the Resource to show ETC the hours are not showing in either the Total or TSV view. It is affecting Open Workbench (OWB) 2.1.1 / Clarity 13.3.0.285

Steps to Reproduce:

Open a project from CA PPM in OWB
Make sure the project has resource assignments as well as actual hours.

Configure OWB view within column 1 Resource
Under Resource in Column 1 add rows for

Task Actual Usage
Task Estimate To Complete
Task Total Usage
Resource Availability

Open in OWB 2.1.0 and note that the ETC and actual hours show.
Open in OWB 2.1.1 note that the ETC and actual hours are blank.

Expected Result: Task Actual and ETC will show
Actual Result: Fields are blank

Solution:

WORKAROUND:
None.

STATUS/RESOLUTION:
CLRT-74152

Resolved in Clarity 13.3.0 Generic Patch. Reference TEC605767

Resolved in CA PPM 14.1

Environment:

Release: ESPCLA99000-13.3-Clarity-Extended Support Plus
Component: