Methods to check license Status in Protection Engine
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Methods to check license Status in Protection Engine

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Article ID: 178948

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Updated On:

Products

Protection Engine for Cloud Services Protection for SharePoint Servers Protection Engine for NAS

Issue/Introduction

How to Verify License Status in Symantec Protection Engine (SPE) for NAS/Cloud with and without the local Java Console or Centralized Console

Resolution

License information for SPE is made available in the report.xml.

To check the license status:

  1. Go to SPE installation directory and open “report.xml” file
  2.  View the following parameters for the license status under the tag:
Timestamp An epoch time that denotes the time of the license status.
Status The status of the license, if it is valid or invalid.
Fulfillment_id 

The fulfillment ID is the identification number for your license along with SPE feature licensing Information:

  • AVScanningAVContent
  • URLFiltering
  • URLContent
  • Insight
  • APKReputation
  • URLReputation Filtering
  • URLReputationContent 
Expiration_date  An epoch time that denotes the date on which your license expires.
Warning_period  If the license is in the warning period, it displays the number of days. 

 

 

 

 

 

 

 

 

 

 

 

 

 

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To check the current end date of all content for a single SPE server at the Windows cmd prompt

  1. At the cmd prompt, to navigate to the default installation location, type:
    cd "C:\Program Files\Symantec\Scan Engine"
  2. To check the end dates of all content, type:
    find "timestamp" report.xml

To check the current end dates of all content for a single SPE server at the Linux bash prompt

  1. At the bash prompt, to navigate to the default installation location, type: 
    cd /opt/SYMCScan/bin
  2. To check the end dates of all content, type: 
    grep "timestamp" report.xml

To check in the SPE 9.0 and later Application Console:

  1. At the top, click Change
  2. Select the client group or individual server to identify the VirusDefs date
  3. Click the Admin tab on the left navigation bar.
  4. In the sidebar under Views, click License.

    The expiration date is listed in the Expiration column for each license that is installed.
    The Status column shows whether each license is Valid or Expired.

Additional Information

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