How to silently install Endpoint Protection for Mac

Products

• Endpoint Protection

Issue/Introduction

 

Resolution

How to silently install Symantec Endpoint Protection (SEP) or Symantec Endpoint Security (SES) for Mac without user interaction or progress dialogs

Symantec Endpoint Protection for Mac

1. Source the install package
   • For a managed client:
     • ​​Export a client package from the SEP Manager (SEPM) and unzip on a Mac.
     • Note: t is important to unzip these files on a Mac - unzipping them on a different file system and then copying them to a Mac will cause installation failures.
   • For an un-managed client:
     • On a Mac, mount the "Symantec Endpoint Protection.dmg" file from the SEP_Mac folder of the product source.
2. Convert the SEP installer files above to a single self-contained file
   • Run the "Symantec Endpoint Protection Installer" app and from the "Tools" menu choose "Create Remote Deployment Package" and save the 'SEPRemote.pkg'.
   • You may then quit the installer app by right-click (or control-click) on the dock icon and choosing "Quit".
3. The 'SEPRemote.pkg' is all you need for a silent installation of SEP, locally or remotely deployed. To install it silently, use the following Mac command line:
   sudo installer -pkg /path/to/SEPRemote.pkg -tgt /
   • The target (-tgt) must be the root of the file system; SEP cannot be installed elsewhere.
4. When this command finishes, you must also restart the Mac and run LiveUpdate to complete the installation.

Symantec Endpoint Security for Mac

1. Refer to the following Endpoint Security Help page on downloading an 'Installation Package Creator' file for Mac clients.
   • Creating and installing a Symantec Agent installation package 
2. Download and unzip the 'SEP_package_downloader.zip' on a Mac client. 
   • Note: It is important to unzip these files on a Mac - unzipping them on a different file system and then copying them to a Mac will cause installation failures.
3. Double-click on the SEP_Package_Download_Tool' to download the 'Symantec Endpoint Protection.Universal ESD_RI.pkg' file
   • This is the package you will use to locally or remotely deploy.
4. To install the client silently, use the following command:
   ​sudo installer -pkg /path/to/Symantec Endpoint Protection.Universal ESD_RI.pkg -tgt /
   • The target (-tgt) must be the root of the file system; SEP cannot be installed elsewhere.
5. When this command finishes, you must also restart the Mac and may need to run LiveUpdate to complete the installation.