Windows Server 2016 Full Support statement
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Windows Server 2016 Full Support statement


Article ID: 178921


Updated On:


IT Management Suite


For most current Support Matrix, refer to:


Starting from Symantec IT Management Suite 8.0 HF5, Symantec Management Platform, and related solutions support the management of Windows Server 2016 client computers. Note, that only Desktop Experience version is supported.  

List of supported solutions

IT Management Suite provides support for client functionality for the following operating systems:

  • Windows Server 2016

Following are the tested and supported components and functionality of IT Management Suite 8.0 HF5 on Windows Server 2016 client computers:

  • Symantec Management Platform (Starting from Symantec IT Management Suite version 8.5)
  • Symantec Management Agent
  • Inventory Solution
  • Inventory Pack for Servers
  • Patch Management Solution
  • Power Scheme
  • Deployment Solution
  • Real-time System Management
  • Software Management Solution
  • Symantec Endpoint Protection Integration (SEPIC)
  • Task Management
  • Monitor Solution
  • Symantec Workflow 
  • Virtual Machine Management

The following site-server functionality is supported on Windows Server 2016 computers starting from 8.1 RU2:

  • Package Server
  • Task Server
  • Monitor Server
  • Network Boot Service


The components and solutions that are not explicitly listed in the list are not supported. The usage of those might lead to undesirable outcomes.

Known limitations

The known limitations in the Windows Server 2016 computers are as follows:

Table: Known limitations


Article link

The application virtualization component of IT Management Suite does not support Windows Server 2016. Software Management is not able to install software to virtualization layer.


When you perform Network Discovery using SNMP protocol, the incorrect operating system is shown for Windows Server 2016 computers.


The Extract SSL Certificate policy fails on site servers with Windows Server 2016 OS that have a domain certificate. N/A