When a user downloads a file that Insight later determines to be malicious, the Web Anti-Spyware and Anti-Malware service sends an Insight email notification.
The notification is delivered to the email addresses that you entered on the Services > Web Security Services > Anti-Spyware & Anti-Malware > Email Addresses for Notifications page.
You can use the default message to give administrators the details about the malicious download, or you can enter a custom message.
Select Services > Anti-Spyware & Anti-Malware.
On the Insight Email Notification tab, click Custom.
Edit the subject text and body text, as needed. You can include any of the following case-sensitive placeholders in the message.
The timestamp when the malware was detected: %T
The name of the malicious file: %y
The file hash: %h
The URL of the webpage where the user downloaded the file: %U
The IP address of the website where the user downloaded the file: %i
The name of the users who downloaded the file: %r
When you are satisfied with your changes, click Save.
The Anti-Spyware and Anti-Malware service replaces the %<letter> placeholder with the corresponding detection information before it sends the notification.