Adding SSL certificate of Endpoint Protection Manager on Endpoint Detection and Response

Products

• Advanced Threat Protection Platform
• Endpoint Protection
• Endpoint Protection with Endpoint Detection and Response

Issue/Introduction

Steps to download the SSL certificate of Symantec Endpoint Protection Manager (SEPM) and add it on Endpoint Detection and Response (EDR) console

Resolution

Step 1 -  Export SEPM's SSL public certificate by connecting to the SEPM using the URL format below:

 http://<SEPM_IP>:9090/downloadServerCertificate
      Note: http protocol, not https

Alternate method: 

     http://<SEPM_IP>:9090

Step 2 - Import the SEPM certificate by going to the EDR console (See respective numbered items in images below):

1. Click on Settings> Global
2. Scroll down to Symantec Endpoint Protection Manager (SEPM) Web servers section
3. Add or Edit an existing by respectively selecting the "Add server" link or the "Vertical Ellipses" drop down item named, "SEPM Controller Connection"
4. Select checkbox "Add SEPM SSL Certificate"
5. Select the "Browse" button and locate the certificate obtained from Step 1
6. Select the Save button to save the settings.

 

Additional Information

Configuring the SEPM Controller