How Do I Determine If I Have a Standard-size or Reduced-size Symantec Endpoint Protection Client?

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Article ID: 178779

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Updated On:

Products

Endpoint Protection

Issue/Introduction

 

Resolution

Symantec Endpoint Protection 12.1.6 introduced options for a reduced-size installation package for Windows Embedded clients (ATMs, kiosks, etc) and virtual desktop infrastructure (VDI) clients.

To confirm whether the SEP 12.1 client installed is standard-size or reduced, do one of the following:
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1) In the Symantect Endpoint Protection GUI, click the Help button, select Troubleshooting, then Install Settings in the left-hand menu. Make note of the value of the Install Size setting on the right-hand side:


2) Open regedit.exe. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection and make note of the ReducedSize key value (0 for a Standard-size client):