Force a Client to Send Application Metering Data 8.x up to 8.5 RU2. Does not apply to later versions.
Application Metering data is normally collected and stored on a client computer and then is sent to the NS after a period of 24 hours. For troubleshooting Application Metering there is a way to force the client computer to send its collected application metering data immediately.
Find the following registry key HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\AMAgent\MeteringInventoryLastSent
.
note for ITMS 7.6 and lower, the key is located at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Altiris\eXpress\NS Client\MeteringInventoryLastSent
.
The registry key should contain a date, edit the data and set it to a date that is over 24 hours in the past.
Watch the registry key for a minute and refresh, the date should automatically update to a new date, indicating that Application Metering data has been sent to the NS.