VIP Enterprise Gateway Upgrade and Update Path

Products

• VIP Enterprise Gateway

Issue/Introduction

 

Resolution

If you are running VIP Enterprise Gateway 9.8.0 or 9.8.4: Symantec recommends using the LiveUpdate* feature to upgrade to VIP Enterprise Gateway 9.9. Your existing configurations will be migrated during the upgrade. 

If you are running VIP Enterprise Gateway 9.8.1, 9.8.2, or 9.8.3: Upgrade to VIP Enterprise Gateway 9.8.4 using one of the upgrade packages and instructions for each version available in VIP Manager (Account > Download Files > Enterprise_Gateway), then using the LiveUpdate* feature to upgrade to VIP Enterprise Gateway 9.9.

If you are running VIP Enterprise Gateway 9.7 or earlier: Use the Export Settings feature to export the configuration settings from your existing VIP Enterprise Gateway. Then, install a new instance of VIP Enterprise Gateway 9.9 and use the Import Settings feature to import your configuration settings. (See the Symantec VIP Installation and Configuration Guide for procedures on installing VIP Enterprise Gateway 9.9, exporting and importing configuration settings, and other installation instructions.)

Note: SSL and VIP certificates are not exportable from the VIP Enterprise Gateway. Manually install these certificates onto the new VIP Enterprise Gateway.

*If you cannot upgrade using the LiveUpdate server, you can download the updates and upgrade guides from VIP Manager to perform the upgrade operation manually.