Once this is complete, you can open a case with Symantec Technical Support to request that User Level Approved and Blocked Senders controls are enabled on your account. Once they have informed you that this has been completed, you can then move to the next stage to manage the User Level List options.
A section expands, displaying additional controls
Click "ALL EXCEPT the selected email addresses will have user control"
ALL of the selected email addresses will have user control
You may wish to click the Merge User Approved and Blocked Senders lists with Global lists. This will ensure that the global lists will still apply to users who have their own lists. If the Replace Global User Approved and Blocked Senders lists with User lists option is selected, then users will only be affected by what their own list contains and the Global Level list will be ignored for them.
Once you have made your selections, click the Save and Exit button.
Note: Users may not see the lists immediately after they are enabled. It may require that a user log into the SpamManager portal and logout using the logout button before the tabs will appear for them.