Perform basic account changes for Email
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Perform basic account changes for Email


Article ID: 178690


Updated On:






You seek to do one of the following:
- Create a new account for Email
- Reset the password for a username within an account for the client portal
- End service for an existing account for Email
- Change the primary contact for an existing account for Email

To review Sales information and locate a Sales partner


To request reset of the primary username for an account



To reset password of a secondary username for access to spam manager


  1. Login to the Email client portal here:
  2. Select Administration > User Management.
  3. Use the search facility or the navigation buttons to locate the required user.
  4. Click the user's name.

    The Email portal displays the details of the user.
  5. Edit the details as appropriate.
  6. Click Save and Exit.


To perform other account changes, including changing the primary account contact or cancelling an account


  • Open a non-technical case within the Email client portal