Check which reports ClientNet sent in the past 30 days

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Article ID: 178659

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Updated On:

Products

Email Security.cloud Web Security.cloud

Issue/Introduction

 

Resolution

  1. Within the Symantec.Cloud client portal, on the Tools tab, double-click Email Track and Trace.
  2. In the Sender field, type:
    *@*reports.messagelabs.com
     
  3. Click Switch to days
  4. Click Last 1 day. Scroll down. Click Last 30 days.
  5. If desired, to limit results to a particular domain, in the Recipient field, type:
    *@domain.tld

    ...where domain is the actual domain and tld is the actual top level domain.
     
  6. If desired, to limit results to a particular recipient, in the Recipient field, type the full email address.
  7. Click Search.


Track and Trace will only show Reports sent to Recipients that are Registered Users of a domain which your organization protects with Symantec Email Delivery.cloud.