Check which reports ClientNet sent in the past 30 days

Products

• Email Security.cloud
• Web Security.cloud

Issue/Introduction

 

Resolution

1. Within the Symantec.Cloud client portal, on the Tools tab, double-click Email Track and Trace.
2. In the Sender field, type:
   *@*reports.messagelabs.com
    
3. Click Switch to days
4. Click Last 1 day. Scroll down. Click Last 30 days.
5. If desired, to limit results to a particular domain, in the Recipient field, type:
   *@domain.tld
   
   ...where domain is the actual domain and tld is the actual top level domain.
    
6. If desired, to limit results to a particular recipient, in the Recipient field, type the full email address.
7. Click Search.

Track and Trace will only show Reports sent to Recipients that are Registered Users of a domain which your organization protects with Symantec Email Delivery.cloud.