A to Z Symantec Mobility Suite

Products

• Mobility Application Management
• Mobility Device Management
• Mobility Suite

Issue/Introduction

 

Resolution

Note: A step-by-step walk-through with common troubleshooting steps; outlining the deployment of a production on premise Symantec Mobility Suite 5.0 or greater.  This is meant to be used supplementary to the published Mobility Suite Administration and On-premise Installation guides. If there are any recommendations made in this walkthrough which contradict the above mentioned guides, use the recommendations in the guides.

Updated with Email Proxy and proxy certificate renewal for Mobility 5.3 and later.  Updated GCM steps for the new Google Developer console. 

21 DEC 2015: Added three additional sections regarding SMTP testings and RabbitMQ

10 DEC 2015: Added section for manual certificate installation onto Android and iOS devices.

20 JAN 2016: Modified the APNS renewal section to include additional steps for pre-5.4.2 tenants. Also added a section for How to determine the ssl certificate issuer for LDAPS/AD-SSL.

13 JUN 2016: Updated Google Cloud Messaging (GCM)