Symantec Workspace Virtualization & Streaming: Layer Definition File (LDF) Support Statement

Products

• Workspace Virtualization (formerly SVS)

Issue/Introduction

 

Resolution

Purpose: To clarify Symantec support for Layer Definition Files (LDFs) configuration and implementation

• LDF files were previously distributed via the Symantec Connect community site, but are not part of the Symantec Workspace Virtualization or Symantec Workspace Streaming products.
• LDF files were provided on an “As Is” basis, meaning that Symantec is not able to provide support for the LDF files over and above the level of support provided for any other application that a customer may attempt to virtualize.
• Symantec currently has no plans to make changes to the existing LDFs or create new LDFs.
• Customers experiencing difficulty virtualizing particular versions of Internet Explorer, or difficulty in  getting a virtualized version of Internet Explorer to work on a particular operating system or with a particular plug-in, have the option to consult with a qualified Symantec partner.