Why do I receive an email on the AUP for one of your solutions will expire within 56 days?

Products

• IT Management Suite

Issue/Introduction

 

Resolution

Question

Administrators have been receiving alerts from the Altiris server, below are just 2 samples

This alert has been sent to you because the AUP for one of your solutions will expire within 56 days
Please review the following information carefully and take action as appropriate. (further Licensing information can be found on the "Licensing" page under the "Configuration" tab).

Product Name: Patch Management Solution for Windows

AUP expiration date: Jan 15 2010 11:59PM
Days until AUP expires: 56

This alert has been sent to you because the AUP for one of your solutions will expire within 56 days
Please review the following information carefully and take action as appropriate. (further Licensing information can be found on the "Licensing" page under the "Configuration" tab).

Product Name: Altiris Inventory for Network Devices

AUP expiration date: Jan 15 2010 11:59PM
Days until AUP expires: 56

Answer

This is an alert send out by NS. It is under Configuration tab, Notification Policies > Product License AUP Expiration Notice. 

If you do not wish to get any more alerts, you may disable the policy.
However if you click on the "Edit Parameters', you can change the default "56" to a lower value.

AUP stands for Annual Upgrade Protection. If you have a valid AUP, you are entitled for upgrade. Most of the solutions will still function normally even if it expires. The only exception is the Patch Management. It will not be able to get the latest bulletins release if the AUP expires. Refer to Article ID 26424.