How to remotely reset task server clients

Products

• Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Question

I have applied new settings for the the task server agents and they will not take until the client task agent has been reset.  What is the best method of resetting the task server agent remotely?

Answer

Follow these steps to remotely reset the Task Server Agent on client machines.

1. Go to the Jobs and Tasks portal
2. Create a new task
3. Select the Reset Task Agent task type
4. Click OK
5. Schedule that task against the target clients you want to reset

Note: The client may require a policy update and you may have to reset the altiris agent to help the client update the task policies quicker.  See KB 28697