Manually configure Workflow timeouts and escalation webservice

Products

• Workflow Solution

Issue/Introduction

The automatic webservice is not checking for timeouts and escalations, how can I manually configure this background process?

Environment

ITMS 8.x

Workflow Solution 8.x

Resolution

The manual webservice can be configured to check timeouts and escalations using the following procedure:

1. Open the Server Extensions Configurator tool 
2. Click to modify the Webservice Auto Invoke > Manual Setup Info 
    
    
    
3. Click Add to create a new configuration
    
   
    
4. Add the URL to the WorkflowManagementService.asmx from the published project and specify the CheckTimeoutsAndEscalations for the Method Name
    
   
     
5. Click Ok to save the changes, then restart Server Extensions for this change to take effect