How to determine the license information on Symantec Protection Engine (SPE) 7.5 Core server only mode installation.

book

Article ID: 178351

calendar_today

Updated On:

Products

Protection Engine for Cloud Services Protection Engine for NAS

Issue/Introduction

 

Resolution

Since version 7.5, user has option to install SPE in Core server only mode. This means there is no Java based user interface and settings need to be configured using command-line interface instead.

As a result, user interface is not available for user to use to determine current license information. Instead, license information can be found under report.xml file.

In Solaris and Linux, the default location for the report.xml file is /opt/SYMCScan/bin/. In Windows, the default location is C:\Program Files\Symantec\Scan Engine\ for 32-bit Windows platform, and C:\Program Files (x86)\Symantec\Scan Engine\ for 64-bit Windows platform.

Within the file, the license information is shown under <licenseinformation> section. The expiration dates are in epoch (Unix) format and may need to be converted back to human readable format for understanding. In addition, the epoch time is in GMT, so the converted dates are still under GMT and may need further calculation to revert them to local timezone.

The expiration dates included 60 days grace period. The actual expiry dates can be obtained by subtracting 60 days from the date obtained from report.xml.