Uploading a user approved or blocked senders list to the portal

Products

• Email Security.cloud

Issue/Introduction

 How to manage or upload user's approved or blocked senders list from the Clientnet portal.

Environment

Email Security.cloud

Resolution

Uploading a user approved or blocked senders list to the portal

You can create or edit a user approved and blocked senders list offline and upload it to the portal. Two options are available for uploading lists into the portal:

Delete existing addresses and replace with uploaded addresses

By selecting this option the uploaded list replaces the existing list. Any entries in the existing list that are not in the uploaded list are lost.

Merge existing addresses with uploaded addresses

By selecting this option the uploaded list merges into the existing list. This option provides a useful way to add new entries to an existing list. When you merge, if duplicate IP, email addresses, or domain entries exist within both the uploaded list and existing list, the portal highlights the number of duplicates and gives you the option to overwrite the entries in the existing list (and to change their description, if required) or to cancel the list merge process.

Enter the email address or domain in the first column. Enter the description in the second column. Enter Blocked or Approved in the third column.

To upload a list

1. Select Services > Email Services > Anti-Spam.

2. From the domains drop-down list, select the domain that contains the user to apply the list to.

3. Select the List Management tab.

4. In the Approved and Blocked Senders Lists area search box, enter the part of the user's email address before the @ sign.

5. Click Display.

   The User Approved and Blocked Senders List is displayed.

6. Click Upload.

   The Upload User Addresses box is displayed.

7. Enter the file path and name to upload, or click Browse to locate the file.

8. Select the appropriate option in the On Upload area, depending on whether the new addresses should replace or be merged with any existing addresses (duplicate entries are ignored).

9. Click Upload.

10. Click Finish.

    New list entries are added to the User Approved and Blocked Senders List.