How To Remove Quick Connect

Products

• Symantec Products

Issue/Introduction

 

Resolution

Question
 

pcAnywhere Quick Connect is part of the standard pcAnywhere Solution installation on the server and on managed clients.  Quick Connect is an application which allows a computer run as a "remote", meaning that it can remotely control another computer that is listening for connections.  Note that the Quick Connect user must provide correct credentials, as defined in the host configuration policy, before the remote control session is allowed.

How does one remove the Quick Connect application from a managed client computer?
 

Answer
 

To remove the ability to run Quick Connect from a computer which has the pcAnywhere plug-in installed:

1. Delete the Quick Connect program file, which is C:\Program Files\Symantec\pcAnywhere\PCAQuickConnect.exe; and 
2. Delete the shortcut to Quick Connect from the Start menu, under All Programs > Symantec > Symantec pcAnywhere > Quick Connect; and
3. Delete other shortcuts to PCAQuickConnect.exe if they exist (shortcuts are not created anywhere else by default).