Saved Documents (Attachments)

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Article ID: 178213

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Updated On:

Products

TouchDown

Issue/Introduction

 

Resolution

When you download an attachment in TouchDown for iOS, it is saved to the DocuFence secure repository, not your device.

To save an attachment to Saved Documents,

  1. Open TouchDown.
  2. Open the email with the attachment you want to save.
  3. Tap the Attachment icon to download.
  4. Tap the icon to save attachment.
  5. Tap Save Attachment.
  6. Select the location in the Saved Documents where you want to save the file.
  7. Tap Save Here

You will be returned to the Attachments screen within the open email.

To access Saved Documents,

  1. Open TouchDown.
  2. Tap the More button and select Saved Documents.