You see one or more errors in the errorlog.txt log file. You seek to interpret the log error or errors.
The list below is for use as debugging codes for the Symantec Web Gateway (SWG) product or Central Intelligence Unit (CIU) component. This information is provided as is. No further interpretation of these codes is offered or available within the scope of this document.
Symantec Technical support cannot provide a more robust version of this document.
Please contact support if you need a specific error diagnosed, please provide a copy of the dcinterface.txt log file to Symantec Technical Support. Be prepared for support to ask for additional pieces of correlating evidence, such as:
- netstat -ao >netstat.txt
- export the registry key \\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\SERVICES\Tcpip\Parameters to a text file.
- network diagram showing dcinterface, the SWG machine at the IP address in the log entry, and every network device in between
- a packet capture taken from the machine where dcinterface is installed.
Title: System Error Codes (Windows)