When you try to open a quarantined document the following error appears: "You are not authorized to perform that operation". You seek steps to resolve this error.
All documents quarantined could not be opened and the no data is showing on quarantine view
You do not have the appropriate roles to access information and to perform specific functions within the Quarantine
To assign Quarantine roles
The Symantec™ Mail Security 8.0 for Domino® Implementation Guide
A user who has reader/author access privileges to a document that is quarantined (or is the member of a group with access privileges) can view the document in the Quarantine without any Quarantine role privileges.
To view the quarantined document, however, the user must be able to access the Quarantine database.