Symantec Web Gateway is in inline mode, and it prevents all connections to the internet. You seek steps to troubleshoot this behavior and restore internet communications.
Title: How to access the Command Line Interface (CLI) of Symantec Web Gateway (SWG) 4.5.x
Title: How to backup and restore configuration settings for Symantec Web Gateway (SWG) 4.5.x
Title: Restore Symantec Web Gateway to shipped defaults.
Recommended cabling for SWG in inline mode
As SWG acts as a crossover cable when powered down or in bypass mode, Symantec recommends the following cabling setup for inline mode: