How to backup and restore configuration settings for Symantec Web Gateway (SWG) 4.5.x

Products

• Web Gateway

Issue/Introduction

You seek to backup and restore your configuration settings for the Symantec Web Gateway 4.5.x either so that you can back out undesirable changed, or so that you can restore your SWG settings following a restoration of the operating system software. 

Resolution

NOTE: Symantec does not support backing up configuration data from one version of SWG4.5 and restoring it to a different version, nor restoring a backup on a different appliance.  Backups are hardware and version dependant. Doing either of these may require re-imaging the appliance.


To backup the configuration in the SWG4.5 web interface

1. Log into the web interface
2. On the left pane, under Administration, click Configuration
3. At the top, click the Maintenance tab
4. Click Backup
5. Navigate to the location on your hard drive where you would like to save the backup
6. Click Save

To restore the configuration in the SWG4.5 web interface

1. Log into the web interface
2. On the left pane, under Administration, click Configuration
3. At the top, click the Maintenance tab
4. Beside "Restore Settings from File", click Browse
5. Navigate to the backup file you seek to restore
6. Click Open
7. Click Restore
   
   At this point, the following warning will appear:
   
    
8. To confirm, click OK