Windows 7 reports driver is blocked due to compatibility issues

Article Id: 177937

Status: Published

Updated On: 14-01-2010 12:16

Legacy Id: TECH96313

Products:

Endpoint Protection

Issue/Introduction:

Symptoms
Program Compatibility Assistant shows error "This driver is blocked due to compatibility issues" for Confidence Online Utility Driver

Cause:

This happens on Windows 7 with SEP 11 version prior to RU5.

Resolution:

Updating to RU5 solves this issue.

Technical Information
For this particular issue, this only happened on 32 bit machines that were upgraded from Windows Vista to Windows 7. Fresh Windows 7 installs did not have this problem.