How do I start/stop the database maintenance task in Symantec Endpoint Protection Manager ?

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Article ID: 177895

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Updated On:

Products

Endpoint Protection

Issue/Introduction

How do I start/stop the database maintenance task in Symantec Endpoint Protection Manager ?

Symptoms
After you configure database maintenance options from the Admin > Servers page, on the Database tab of the Site Properties dialog box in the Symantec Endpoint Protection Manager Console, the new options are not picked up by the database maintenance task. To have the options take effect, you can stop and start the database maintenance task by following the steps mentioned in this Article


Resolution

Type the following URLs in this order from a web browser located on the Symantec Endpoint Protection Manager server:

https://localhost:8443/servlet/ConsoleServlet?ActionType=ConfigServer&action=StopTask&task=AgentSweepingTask

https://localhost:8443/servlet/ConsoleServlet?ActionType=ConfigServer&action=StartTask&task=AgentSweepingTask


References
Symantec Endpoint Protection README.TXT Date: August 2009



Technical Information
Typing the following URLs in order would stop an existing database maintenance task if running and start a new task to ensure that the change in database maintenance options reflects in SEPM