You receive Symantec Endpoint Protection Installer Error 1304:"Error writing to file C:\WINDOWS\System32\Drivers\symndis.sys. Verify that you have access to that directory".

book

Article ID: 177883

calendar_today

Updated On:

Products

Endpoint Protection

Issue/Introduction

You receive Symantec Endpoint Protection Installer Error 1304:
"Error writing to file C:\WINDOWS\System32\Drivers\symndis.sys.
Verify that you have access to that directory".

Resolution


To resolve this problem, the Administrators Group must have write access to the %windir%\system32\drivers folder. To give the Administrators Group write access, follow these steps:
    1. Start your computer by using an administrator account.
    Click Start >> Run
    Type CMD.EXE
    Click OK.

    At the Prompt, in the Command Window:
    Step 1
    Type the following:
    cacls.exe "%windir%\system32\drivers" /G BUILTIN\Administrators:F
    Press ENTER.
    Answer "Y" to the Are you Sure (Y/N)? question

    Step 2
    Type the following:
    cacls.exe "%windir%\system32\drivers" /G System:F
    Press ENTER
    Answer "Y" to the Are you Sure (Y/N)? question

    Step 3
    Type the following:
    cacls.exe "%ALLUSERSPROFILE%\Documents" /G BUILTIN\Users:R
    Press ENTER
Answer "Y" to the Are you Sure (Y/N)? question

    Restart the Symantec Endpoint Protection installation.


References
http://support.microsoft.com/kb/813649