After installing Symantec Mail Security for Domino 8.0.X, Domino crashes at startup with the Error 'SMSDOM Panic: Unable to create Log directory' appearing in the Domino console log
The Domino DataPath Registry key points to the wrong location, causing the startup of the Symantec Mail Security for Domino tasks to fail.
The Domino DataPath needs to be correctly set before installing Symantec Mail Security for Domino.
Please consult your Domino documentation for information on how this can be done.
The DataPath key of Domino can typically be found in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Domino\1
The DataPath key specifices the location of Domino's Data directory.
If the DataPath key points to a non-default location, SAV.NSF and SAVLOG.NSF might not be created due to ACL permission issues.