Windows Security Center error: "Symantec Endpoint Protection is on but is reporting its status to Windows Security Center in a format that is no longer supported"

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Article ID: 177770

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Updated On:

Products

Endpoint Protection

Issue/Introduction



Symptoms
The following message appears in Windows Security Center: "Symantec Endpoint Protection is on but is reporting its status to Windows Security Center in a format that is no longer supported. Use the program's automatic updating feature, or contact the program manufacturer for an updated version."


Cause

This message is caused by a change that Microsoft made to the Windows Security Center API.

Resolution

This problem is fixed in Symantec Endpoint Protection 11 Release Update 5 and Symantec AntiVirus Corporate Edition 10.2 Maintenance Release 4. For information on how to obtain the latest build of Symantec Endpoint Protection, read Obtaining an upgrade or update for Symantec Endpoint Protection.




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