Error 105: "Could not resolve server name [name]" in Help > Troubleshooting > Connection Status

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Article ID: 177588

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Updated On:

Products

Symantec Products

Issue/Introduction

In Help > Troubleshooting > Connection Status, you see the error "Could not resolve server name [name]."

Resolution

This error message indicates that the client computer was unable to get a DNS response from the DNS server.