A customer is complaining that their hardware is taking significantly longer to boot since the installation of SEE.
A delay in booting after installing SEE is normal and expected due to the filter drivers loading for on-the-fly decryption of the file system. The length of the delay depends on the level of encryption and the power of the machine in question. Generally, new versions of SEE have improved boot times over older versions as the code is constantly being tweaked to improve performance as the product evolves.
While it is possible to improve the boot time, there are limits to what can be done based on the power of the system and natural overhead incurred by encryption. However, positive results can often be achieved by tidying up the operating system and removing or disabling unnecessary or conflicting applications.
The following steps may improve the boot time:
If after following these steps, an unusually long delay is still occuring, obtain the following for Symantec Support personnel: