Does the computer need to be restarted?

Products

• Endpoint Protection
• Network Access Control

Issue/Introduction

The Symantec Diagnostic Tool (SymDiag) reports that the computer needs to be restarted.

 

Cause

The Symantec Diagnostic Tool (SymDiag) checks several locations in the Windows registry that indicate that Windows needs to be restarted. The need for a restart can be because...

• Windows is attempting to update or delete a file that is in use
• A program, update, or hotfix has been installed or removed
• A Windows Update Agent has requested a restart
• A Symantec product requires a restart

 

Resolution

Note: To check if this issue exists or has been resolved on the computer in question, download and run a Self-Help scan with SymDiag. 

Restart the computer