When opening the page > Status > Logs the top of the page shows in red letters "Cannot display the logs".
Everything else seems to be working fine.
When clicking the drop-down lists on the 'Logs' page:
This is most likely caused by corrupted MySQL tables.
The MySQL tables need to be repaired.
For users of Brightmail Gateway versions 7.7.X and 8.0.X
Please contact Symantec Enterprise Technical Support.
They will need to be able to log on to your machine with a Command Line Interface tool (e.g. putty) in order to set the correct account and run a mysqlcheck.
For users of Brightmail Gateway version 9.0.X and 10.x
This version includes a new command that allows an Administrator to run a MySQL Check. This will need to be performed as per the article found below:
Please note: Once a MySQL check has been performed, if a MySQL table had been marked as "crashed" and is repaired, it is likely that logging covering the period of when the table is crashed, may not be available on the Logs page.