How to Create Scanning Exceptions for both Managed and Unmanaged Symantec Endpoint Protection Clients

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Article ID: 177496

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Updated On:

Products

Endpoint Protection

Issue/Introduction

How do you create a file or folder exclusion for Auto-Protect for both an unmanaged and managed SEP client?

Resolution

How to set up Exclusions for a Managed Client:
  1. Launch the Symantec Endpoint Protection Manager Console.
  2. Select the Policies option from the left-hand column.
  3. Select Centralized Exceptions from the "View Policies" section.
  4. Select the Add a Centralized Exception Policy... from the "Tasks" section.
  5. After naming the policy, select the Centralized Exceptions tab on the left-hand portion of the screen.
  6. Select Add and select the desired exclusion type and enter in your exclusion (Note: You will be able to create exclusions for Security Risk Exceptions, TruScan Proactive Threat Scan Exceptions, and Tamper Protection Exceptions.)
  7. Once your exclusion is set, select OK and then follow through the prompts for assigning the Exclusion policy to your groups.

How to set up Exclusions for an Unmanaged Client:
  1. Open the Symantec Endpoint Protection Client interface.
  2. Select "Change Settings" from the left-hand column.
  3. Select Configure Settings for "Antivirus and Antispyware Protection."
  4. Select the "File System Auto-Protect" tab.
  5. Select the Centralized Exceptions button.
  6. Select Add and select the desired exclusion type and enter in your exclusion.