Description:
What to do if not seeing Frontends reported when monitoring WebSphere 8.5.5 (using IBM JDK 1.6) with an APM 9.1 agent.
You are able to see Servlets and JSPs reported but not Frontends
Solution:
Since APM 9.5, ws60x.pbd was changed. This change helps with matching Business Transactions between CEM and Introscope particularly where a JSP could be the matching component.
This change may help with the particular problem, although it was not reproduced in all installations. The particular agent release was 9.1.7.
Before APM 9.5:
#######################
# JSP Support
# ================
IdentifyInheritedAs: com.ibm.ws.webcontainer.jsp.runtime.HttpJspBase JSPTracing
IdentifyInheritedAs: com.ibm.ws.jsp.runtime.HttpJspBase JSPTracing
After APM 9.5:
#######################
# JSP Support
# ================
IdentifyInheritedAs: com.ibm.ws.webcontainer.jsp.runtime.HttpJspBase JSPTracing
IdentifyInheritedAs: com.ibm.ws.jsp.runtime.HttpJspBase JSPTracing
IdentifyInheritedAs: com.ibm.ws.webcontainer.jsp.runtime.HttpJspBase JSPServletTracing
IdentifyInheritedAs: com.ibm.ws.jsp.runtime.HttpJspBase JSPServletTracing
If this is not helpful and you are still seeing this problem, check if either an individual metric clamp on the agent itself is reporting too much data, or review any metric clamps on the Enterprise Manager that the agent is reporting.