'Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found' while trying remote installation of Symantec Endpoint Protection (SEP) client through Migration and Deployment wizard.

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Article ID: 177421

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Updated On:

Products

Endpoint Protection

Issue/Introduction


SEP client remote installation fails with error 'Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found'.

Symptoms
Remote installation through Migration and Deployment fails. The 'Deployment Status' doesn't progress with the error message as
'Unable to copy file: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vpr1.tmp - The network path was not found'.

You find following error in clientremote.log:


  1. "ERROR copying service file src: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\vpr1.tmp target: \\\C$\TEMP\Clt-Inst\vpremote.dat - Deployment Failed for:
  2. You observe a warning under Application in the remote client's Event Viewer.

    Event ID: 1004
    Source: MsiInstaller.
    Description: (e.g.)

    Detection of product '{27A9F34E-CC35-456D-B746-D68218E21BA4}', feature 'Bin', component '{711CBE62-401D-47AC-8919-4C0029EC66DD}' failed. The resource '

 

 

 

 

 

07/19/17 10:24:07 - service file copy >>>  src: C:\Users\username\AppData\Local\Temp\3\vpr48D7.tmp  target: \\(SYSTEM NAME)\C$\TEMP\Clt-Inst\vpremote.dat

07/19/17 10:24:07 - ERROR copying service file src: C:\Users\username\AppData\Local\Temp\3\vpr48B6.tmp  target: \\(SYSTEM NAME)\C$\TEMP\Clt-Inst\vpremote.dat

07/19/17 10:24:07 - Deployment Failed for: (SYSTEM NAME)

07/19/17 10:24:07 - Error: -2   ApiError: 0  Message: Unable to copy file: s - s

07/19/17 10:24:07 - service file copy >>>  src: C:\Users\username\AppData\Local\Temp\3\vpr48C7.tmp  target:\\(SYSTEM NAME)\C$\TEMP\Clt-Inst\vpremote.dat

07/19/17 10:24:07 - ERROR copying service file src: C:\Users\username\AppData\Local\Temp\3\vpr48D7.tmp  target: \\(SYSTEM NAME)\C$\TEMP\Clt-Inst\vpremote.dat

07/19/17 10:24:07 - Deployment Failed for: (SYSTEM NAME)

07/19/17 10:24:07 - Error: -2   ApiError: 0  Message: Unable to copy file: s - s

07/19/17 10:24:07 - ERROR copying service file src: C:\Users\username\AppData\Local\Temp\3\vpr48C7.tmp  target: \\(SYSTEM NAME)\C$\TEMP\Clt-Inst\vpremote.dat

07/19/17 10:24:07 - Deployment Failed for:(SYSTEM NAME)

07/19/17 10:24:07 - Error: -2   ApiError: 0  Message: Unable to copy file: s – s

Cause

The issue occurs when the default share C$ is not shared. (If the root partition is any other drive like D:, the default share would appear like D$)

Resolution

The default shares C$ has to be created. If the Remote Admin (ADMIN$) is not shared, that is also required to be shared.


  • Steps to create the Default Share for the root partition:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share C$=C:\
    3. Press the Enter key.

      You should receive a message saying ‘C$ was shared successfully.’
      NOTE: If your root partition is D, then type: D$=D:\

    Steps to create the Remote Admin share for the root partition:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share ADMIN$
    3. Press the Enter key.

      You should receive a message saying ‘ADMIN$ was shared successfully.’

    Steps to confirm if the needful shares are created:
    1. Go to: Start > Programs > Accessories > Command Prompt
    2. In the Command Prompt, type the following:
      net share
    3. Press the Enter key.
      Confirm that the Remote Admin share (ADMIN$) and the default share for the root partition (in most cases, C$) appear in the ‘Share Name’ column.

 

 


Technical Information
How to create and delete hidden or administrative shares on client computers:

 

 

http://support.microsoft.com/kb/314984