How to enable file and printer sharing with Symantec Endpoint Protection installed

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Article ID: 177419

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Updated On:

Products

Endpoint Protection

Issue/Introduction

How can you enable network file and printer sharing with Symantec Endpoint Protection installed?



How do I share my files and printers with others on the network?

Symptoms
Clients cannot access your network shares with Symantec Endpoint Protection installed


Resolution

Enabling network file and printer sharing

    You can enable the client to either share its files or to browse for shared files and printers on your local network. To prevent network-based attacks, you can disable network file and printer sharing.

    You can enable network file and print sharing in the following ways:

      • Automatically enable the network file and printer sharing settings on the Microsoft Windows Networking tab.

        If a firewall rule blocks this traffic, the firewall rule takes priority over the settings.

      • Manually enable network file and printer sharing by adding firewall rules.

        You can add the firewall rules if you want more flexibility than what the settings provide. For example, when you create a rule, you can specify a particular host rather than all hosts. The firewall rules allow access to the ports to browse and share files and printers. You can create one set of firewall rules so that the client can share its files. You create a second set of firewall rules so that the client can browse for other files and printers.

        Your administrator may not have enabled this option on the client. Users on the client can enable these settings automatically.



    To automatically enable network file and print sharing

    1. In the client, in the sidebar, click Change settings.
    2. Beside Network Threat Protection, click Configure Settings.
    3. In the Network Threat Protection Settings dialog box, click Microsoft Windows Networking.
    4. On the Microsoft Windows Networking tab, to browse other computers and printers in the network, click Browse files and printers on the network.
    5. To enable other computers to browse files on your computer, click Share my files and printers with others on the network.
    6. Click OK.



    To manually enable clients to browse for files and printers

    1. In the client, in the sidebar, click Status.
    2. Beside Network Threat Protection, click Options > Configure Firewall Rules.
    3. In the Configure Firewall Rules dialog box, click Add.
    4. On the General tab, type a name for the rule and click Allow this traffic.
    5. On the Ports and Protocols tab, in the Protocol drop-down list, click TCP.
    6. In the Remote ports drop-down list, type 88, 135, 139, 445.
    7. Click OK.
    8. In the Configure Firewall Rules dialog box, click Add.
    9. On the General tab, type a name for the rule and click Allow this traffic.
    10. On the Ports and Protocols tab, in the Protocol drop-down list, click UDP.
    11. In the Remote ports drop-down list, type 88.
    12. In the Local ports drop-down list, type 137, 138.
    13. Click OK.



    To manually enable other computers to browse files on the client

    1. In the client, in the sidebar, click Status.
    2. Beside Network Threat Protection, click Options > Configure Firewall Rules.
    3. In the Configure Firewall Rules dialog box, click Add.
    4. On the General tab, type a name for the rule and click Allow this traffic.
    5. On the Ports and Protocols tab, in the Protocol drop-down list, click TCP.
    6. In the Local ports drop-down list, type 88, 135, 139, 445.
    7. Click OK.
    8. In the Configure Firewall Rules dialog box, click Add.
    9. On the General tab, type a name for the rule and click Allow this traffic.
    10. On the Ports and Protocols tab, in the Protocol drop-down list, click UDP.
    11. In the Local ports drop-down list, type 88, 137, 138.
    12. Click OK.