To update the "User Info"
tab for all users with Symantec Endpoint Protection (SEP) client, without a manual edit in the Symantec Endpoint Protection Manager (SEPM) follow the steps below:
- Go to the Admin tab
- Click on Install Packages
- Click on “Set User Information Collection”
- Make sure Collect User Information is checked
- Enter a Pop-up message and configure the input options as desired
Every user with a managed Symantec Endpoint Protection (SEP) client installed would receive a similar request form:
When a user clicks "OK"
after filling up the request form, this successfully uploads the required information to the Symantec Endpoint Protection Manager (SEPM)