Symantec Mail Security for Microsoft Exchange (SMSMSE) Rapid Release updates crash and report an error code of 0. The console may shows that the Rapid release task is constantly "Running."
A corrupt symrapidreleasedefsi32.exe file is stuck in the C:\Programs File\Symantec\SMSMSE\6.5\Server folder and cannot be removed because it is hung.
Check the Windows Task Manager to make sure that no instances of find.exe, ftp.exe, symrapidreleasedefsx86.exe, symrapidreleasedefsi32.exe or symreleasedefsi64.exe are currently running.
Note: The commands below can be run from a DOS prompt to end multiple find.exe, find.exe*32, ftp.exe or ftp.exe*32 processes.
taskkill /F /IM find.exe
taskkill /F /IM ftp.exe