Open a web browser.
- Go to https://fileconnect.symantec.com
- Select your preferred language (NOTE: this is the language in which the pages will be shown).
- Enter the serial number provided on the license certificate received and click Enter
- Select I Agree.
- Select the language of your product (NOTE: if the product is not localized, the English version will be available for download).
- Select the default HTTP Download option and click Select.
- Select the product you wish to download and click Begin Downloading.
If you have any questions and problems accessing or obtaining your product, Symantec Customer Service or Symantec Enterprise Technical Support will be able to assist you.