The Control Center's Dashboard shows inaccurate or missing data for the past hour or 24 hours. You seek to refresh the data manually.
The Dashboard graph is missing data for a certain period or contains no data.
For Messaging Gateway versions 10.7.0 through 10.7.3, this issue was corrected in version 10.7.4 and newer.
Please upgrade to 10.7.4 or newer to resolve this issue.
For other versions, the issue may be due to Control Center/Scanner communications. Workaround:
To restart the Control Center service
To restart the agent service