Symantec Mail Security for Microsoft Exchange (SMSMSE) is install and it is necessary to configure notifications.
When you configure notification and alert settings, you need to specify the administrators, users, or computers that should receive email notifications. Restrict the issuing of alerts to a small list of interested administrators to avoid unnecessary interruptions.
Email notifications can be issued when a SMSMSE scan detects a policy violation or an outbreak. An alert can also be sent to notify an administrator when a server experiences a critical service failure.
Note: Email notifications are sent only to names and addresses that can be resolved against Active Directory objects.
You specify the subject line and message text for each type of notification message when you configure policies and rules.
To configure notification settings for scan violations
This information is available in the Symantec Mail Security for Microsoft Exchange Implementation Guide.
Be sure to select the implementation guide for the version you are using.