How to configure Premium AntiSpam in Symantec Mail Security for Microsoft Exchange
search cancel

How to configure Premium AntiSpam in Symantec Mail Security for Microsoft Exchange

book

Article ID: 177235

calendar_today

Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

You want to know how to configure Symantec Mail Security for Microsoft Exchange to handle spam and suspected spam.

Resolution

Introduction

A message identified as spam or suspected spam is handled according to your configuration of the Premium AntiSpam Actions.

Messages identified as suspected spam are also examined for a Spam Confidence Level (SCL).  If the SCL value exceeds the threshold you have specified, Symantec Mail Security handles the message according to how you have configured the Suspected Spam and SCL settings.

Messages identified as suspected spam but that do not have an SCL value or when the SCL value is less than the threshold you have specified in the Suspected Spam and SCL settings, Symantec Mail Security handles the message according to have you have configured the Suspected Spam settings.

Handling spam messages

Symantec Premium AntiSpam has multiple options for handling spam messages.

To configure Symantec Premium AntiSpam to accept or reject spam messages

    1. On the primary navigation bar, click Policies.
    2. On the sidebar under "Antispam", click Premium AntiSpam Actions.
    3. In the content area, under "Spam Messages" and "If message is Spam", click Reject the message or Accept the message.  A rejected message is not accepted by the SMTP server for delivery.  The SMTP service that sends the message receives an error message for each rejected message.  An accepted message is delivered normally unless additional message delivery options are configured for accepted spam messages.


To configure actions to take for accepted spam messages

    1. On the primary navigation bar, click Policies.
    2. On the sidebar, under "Antispam", click Premium AntiSpam Actions.
    3. In the content area, under "Spam Messages" and "Message Delivery Options", check the Prevent delivery to original recipient(s) box to keep the original recipients from receiving spam messages.  This option is only active if Accept the message is selected.  When this option is selected, a message that is identified as spam is accepted by the SMTP server and is deleted.  It is not delivered to the addressees.
    4. To send spam messages to a different recipient, check the Deliver to alternate recipient(s) box and type in a fully qualified SMTP email address to which spam messages will be delivered.  You can only enter one address.
    5. To add a subject line to spam messages, check the Add Subject Line box and accept the default or type new subject line text.
    6. To add an X-header to spam messages, check the Add X-header box and accept the defaults or type the X-header name and value in the X-header name and X-header value boxes.
    7. To assign an SCL to spam messages, check the Assign SCL value to message box and accept the default or select a number from the menu.  If the incoming message has an existing SCL value, then the one you specify will replace it.
    8. To log spam messages to the Windows Application event log, check the Log box.
    9. Click Deploy changes or Deploy all or proceed to your next configuration task.


Handling suspected spam messages with SCL

Symantec Premium AntiSpam has multiple options for handling suspected spam messages with an SCL value

To configure Symantec Premium AntiSpam to accept or reject suspected spam messages with an SCL value

    1. On the primary navigation bar, click Policies.
    2. On the sidebar, under "AntiSpam", click Premium AntiSpam Actions.
    3. In the content area, under "Suspected Spam and SCL", in the "If message is suspected spam and SCL is" box, accept the default value or select a new value.
    4. Click Reject the message or Accept the message.  A rejected message is not accepted by the SMTP server for delivery.  The SMTP service that sends the message receives an error message for each rejected message.  An accepted message is delivered normally unless additional message delivery options are configured for accepted suspected spam and SCL messages.


To configure actions to take for accepted suspected spam messages with an SCL value

    1. On the primary navigation bar, click Policies.
    2. On the sidebar, under "AntiSpam", click Premium AntiSpam Actions.
    3. In the content area, under "Suspected Spam and SCL" and "Message delivery options", to keep the original recipients from receiving suspected spam with selected SCL value messages, check Prevent delivery to original recipient(s).  This option is only active if Accept the message is selected.  When this option is selected, a message that is identified as suspected spam with the selected SCL value is accepted by the SMTP server and is not delivered to the addressees.
    4. To send suspect spam with selected SCL value messages to a different recipient, check the Deliver to alternate recipient(s) box and type a fully qualified SMTP email address to which suspected spam with selected SCL value messages will be delivered.
    5. To add a subject line to suspect spam with selected SCL value messages, check the Add Subject Line box and accept the default or type new subject line text.
    6. To add an X-header to suspected spam with selected SCL value messages, check the Add X-header box and accept the defaults or type the X-header name and value in the X-header name and X-header value boxes.
    7. To assign an SCL to suspect spam with selected SCL value messages, check the Assign SCL value to message box and accept the default or select a number from the menu.  If the incoming message has an existing SCL value, then the one you specify will replace it.
    8. To log suspected spam with selected SCL value messages to the Windows Application event log, check the Log box.
    9. Click Deploy changes or Deploy all or proceed to your next configuration task.


Handling suspected spam messages with no existing SCL value or a value less than the established threshold

Symantec Premium AntiSpam has multiple options for handling suspected spam messages with no existing SCL value or an SCL value that is less than the threshold established under Suspected Spam and SCL settings.

To configure Symantec Premium AntiSpam to accept or reject suspected spam messages with no SCL value or an SCL less than the established threshold

    1. On the primary navigation bar, click Policies.
    2. On the sidebar, under "AntiSpam", click Premium AntiSpam Actions.
    3. In the content area, under "Suspected Spam" and "If message is Suspected Spam", click Reject the message or Accept the message.  A rejected message is not accepted by the SMTP server for delivery.  The SMTP service that sends the message receives an error message for each rejected message.  An accepted message is delivered normally unless additional message delivery options are configured for suspected spam messages.


To configure actions to take for accepted suspected spam messages with no SCL value or an SCL less than the established threshold

    1. On the primary navigation bar, click Policies.
    2. On the sidebar, under "Antispam", click Premium AntiSpam Actions.
    3. In the content area, under "Suspected Spam" and "Message delivery options", to keep the original recipients from receiving suspected spam messages, check Prevent delivery to original recipient(s). This option is only active if Accept the message is selected.  When this option is selected, a message that is identified as suspect spam is accepted by the SMTP server and is deleted.  It is not delivered to the addressees.
    4. To send suspected spam messages to a different recipient, check the Deliver to alternate recipient(s) box and type  a fully qualified SMTP email address to which suspected spam messages will be delivered.  You can only enter one address.
    5. To add a subject line to suspected spam messages, check the Add Subject Line box and accept the default or type new subject line text.
    6. To add an X-header to suspected spam messages, check the Add X-header box and accept the defaults or type the X-header name and value in the X-header name and X-header value boxes.
    7. To assign an SCL to suspected spam messages, check the Assign SCL value to message box and accept the default or select a number from the menu.  If the incoming message has an existing SCL value, then the one you specify will replace it.
    8. To log suspected spam messages to the Windows Application event log, check the Log box.
    9. Click Deploy changes or Deploy all or proceed to your next configuration task.
       

Powered by Wolken Software