Registry Write Failures appear in the Application Event log

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

You open Application Event log, you notice a number of Symantec Mail Security for Microsoft Exchange (SMSMSE) events. The category is Auto-Protect. The description begins with ‘Registry Write Failure.’

Symptoms
When you open the Windows Application Event log there are number of Symantec Mail Security for Microsoft Exchange information events that display the following data:

Type: Information
Source: Symantec Mail Security for Microsoft Exchange
Category Auto_Protect
Event: 176
Description:
Registry Write Failure.
HRESULT = 0x5. This error occurred while attempting to write to registry key "InputThreadsInUseDword"

The text “InputThreasInUseDword” may be replaced by the following text:
CommandQueueLengthDword
SPsInUseDword
SPsInUseDwordPeak

 

Resolution

The events do not have an impact on the program.

Symantec Mail Security for Microsoft Exchange (SMSMSE) 6.0.5 fixes this problem. Information about what is included in SMSMSE 6.0.5 is included in Symantec Mail Security for Exchange 6.0 Release Notes.

For information about obtaining the latest build of SMSMSE please read, 'Obtaining an update or an upgrade for a Symantec Corporate product.'