Client discovered that in Google Chrome, print preview and print does not work. The Release Notes indicate that Chrome is a supported browser.
This impacts users from printing Project Gantt Charts, Timesheet Details Printable Version page and any other page within the application the user wants to print.
Steps to Reproduce:
Expected Result: Print Preview and Print using system dialog should work successfully.
Actual Result: Error Message "Print Preview Failed" or "Print Failed"
Only for Google Chrome Browser. Other browsers work as expected
Caused by CLRT-78974
Reproducible on Chrome Build: 43.0.2357.65
Not Reproducible on Chrome Build: 48.0.2564.109
Tested, verified and closed as 'cannot reproduce' within CA PPM 14.4 and the latest Chrome Build.
There is no workaround in Chrome. Use another Browser or use external tool to convert the page into a PDF file and then print from PDF.
NOTE: If the CA PPM user is attempting to print a Timesheet from FireFox or IE when the 'My Timesheets' portlet is configured as a popup, this action may not work as expected due to a known issue.
Reference TEC1512713 : Timesheet Printable Version is not working on IE and FF
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus