HTTP Status 500 - description The server encountered an internal error ()

Products

• CA Compliance Manager for z/OS

Issue/Introduction

Description:

When attempting to access the CA Compliance Manager signon panel, we receive the following:

HTTP Status 500 - description The server encountered an internal error ()

that prevented it from fulfilling this request.

Solution:

All the Compliance Manger started tasks acids need a HOME keyword in the OMVS segment for the acid which points to the Compliance Manger install directory.

Example:

TSS ADD(startedtaskacid) HOME('/CACMGR')

In the above example 'CACMGR' is the install directory for Compliance Manager.

Environment

Release: CIEMGR00200-2-Compliance Manager-for z/OS Option for RACF
Component: