Macintosh hostnames with apostrophes are not reporting correctly

Products

• IT Management Suite

Issue/Introduction

Macintosh clients with apostrophes in the computer name, as defined in System Preferences/Sharing, do not appear correctly in Resource Manager.

Resolution

This is actually a function of the Mac OS X operating system. It creates a hostname from the name specified in System Preferences by removing the apostrophes and changing spaces to dashes. See the following chart for more information.

Mac client – System Preferences/sharing computer name:	Test User’s Mac Pro
Mac client - results of ‘hostname’ command:	test-userss-mac-pro.local
Mac client – prompt label:	test-userss-mac-pro
Altiris Table – inv_aex_ac_identification.name:	Test Users’s Mac Pro
Altiris Table – inv_aex_ac_tcpip.hostname:	test-userss-mac-pro
Resource Manager – Resource Name (and IE Title Bar):	Test users’s Mac Pro
Resource Manager – Fully Qualified Name:	test-userss-mac-pro